Sentinel 2 product opener

Dear Helpers,

I do not manage to open S2 product (MSIL1C in jp2 format).
My version of SNAP is 2.0.2 and I am using Window 7.

After creating manually the folder .snap\var\cache, I just have the message ‘Error while reading file’.

I manage to open this same file with QGIS.

Is this problem known for next version of SNAP ?

BTW, I manage to open S1 product without pb.

Thank you.