Failed to Open Sentinel level 1 data in SNAP

I was trying to open sentinel 2A level 1 data in SNAP but it is showing “Failed to open image view”. I was uninstalling and installing the SNAP on my computer several times to run this data but could not do it. Could you please help me to solve this issue?
Best Regards
Mamun

Hi,
without knowing more about your system, it is not possible to help you.
Please have a look at this FAQ entry What to include in a forum post when reporting an issue? and provide more information.