Hello everybody!
Some time ago I had version 7 on my laptop and I decided to update to version 8, I don’t know what I did because I wanted to process, it makes as if the tool was running but it never ends, I thought it was version 8 but I returned to version 7 and neither Does anyone know what I did wrong? or am I installing the program wrong?
please make sure to delete all user configuration data when you update to SNAP 8. A clean uninstallation (including all config files) should solve this error.
Which tool are you referring to?
Hi ABraun!
thanks for answering, i have installed and uninstalled it on several occasions and I have deleted the folders from my local dosco and I have not succeeded, the tools that I have tried to run are Doppler terrain correction, Ocean objects detection, wind file estimation, among others.
which download did you select on the SNAP homepage?
Is there any reason why you don’t use version 8? We cannot provide support for outdated versions.
When I installed version 8 it was when I could no longer run the tools but I have installed it again and the problem has been solved, only this time when uninstalling, I selected the box that is not recommended and when installing snap 8 I installed it as it is recommended.
ABraun I appreciate your attention!
this can be done when things did not work. You lose some configuration data but it solves more severe issues