How to access L1 SLSTR data faster?

Hello!
It’s written here (https://sentinel.esa.int/documents/247904/685154/Sentinel+Products+List-Issue1-Rev1.pdf) that L1 data are available to download in 1,5 hours after sensing. But now data may only be downloaded in ~3 hours (I get SLSTR L1 data from https://scihub.copernicus.eu/s3). How can I get this data faster than now?
Thank you.

I think you should direct this question to: eosupport@copernicus.esa.int