No Appropriate Product Reader Found - S2

Optical Toolbox Sentinel 2 Problem Reports
#1

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Hi, I have just installed the latest SNAP package, with all of the appropriate toolboxes downloaded. I am having trouble loading S2 data with the error “No appropriate product reader found” shows in the photo.

I was loading S2A_USER_MTD_SAFL2A_PDMC_20160312T233952_R051_V20160312T105037_20160312T105037.xml

Please advice. Thank you

Image is not opening in Snap 6.0
#2

have you also installed the internal updates?

grafik

No appropriate product reader found-issue - S2tbx
#3

Hi I have just updated and installed the plugins but the error still occurs.

#4

Hi,
there is something strange in your product: the metadata is from a L2A product (S2A_USER_MTD_SAFL2A_PDMC_20160312T233952_R051_V20160312T105037_20160312T105037.xml) but it is in a folder that corresponds to a L1C product: S2A_USER_PRD_MSIL1C_PDMC…SAFE
Have you modified something in the product?