Snap processing image slc

Screenshot 2025-01-27 191438
I keep getting this error and I don’t know what to do. Should I delete this file?

Please provide us with the messages.log file generated after reproducing the error.

I really had a query, but I have the solution. If it’s feasible, could you kindly send the URL to update the SNAP?

Dear @Murtadha, could you provide us with your current SNAP version?

You can download the latest version - SNAP 11 - from SNAP Download – STEP.

Thanks, madam :sunflower:

Excuse me, madam, may I know the reason that the sentinel-2 image did not open in the snap, please?

Thank you in advance