Unable to view image

Sentinel-1 orbit file error
I downloaded the orbit file for my dataset from https://qc.sentinel1.eo.esa.int/aux_poeorb/ and copied into /home/user/.snap/auxdata/Orbits/Sentinel-1/POEORB, butn didn’t get any results,also after applying the orbit file ,I am unable to view the image for one of the 2 polarimetric datasets, VV is visible but not VH.

thank you for your kind help~ it does help me a lot