Diana, thanks for the answer!
I installed version 11. Unfortunately, all the problems remained. I can’t open the Sentinel-2 data, even the old data (downloaded in 2023).
I see that here (Errors opening S1 image in snap 9.0) there is the same problem
UP. I may have found the cause of the problem.
The path (C:\Users.….snap\auxdata\gdal) must be in English only!