Issues in sen2cor-2.3.1 setup?

[ABraun]

@HPWhite

ImportError: DLL load failed: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

this was also reported last week but I have no idea what causes it…

SEN2COR tool

Marco Do you have Windows 7, 8, or 10? I have 7 and also shown the same problem (DLL load failed: The application has failed to start because its si de-by-side configuration is incorrect. Please see the application event log or u se the command-line sxstrace.exe tool for more detail.) On ma second computer whera i have windows 10 this problem doesn’t appear but i have difficult in SNAP ;]