in snappy.ini, snap_home should be set to the fullpath of the main SNAP directory, not the .snap user settings directory.
More information would be helpful.
You shouldn’t need anaconda python for snappy on Ubuntu 16.04. Did you install anaconda after
having problems with the distro python2.7? Which version of SNAP do you have? Did you specify the path to anaconda python when you installed SNAP? This path is passed by the installer to snappy-conf, but you can also run snappy-conf in a terminal:
./snappy-conf
Configures the SNAP-Python interface 'snappy'.
usage: snappy-conf <python> [<dir>]
<python> Full path to Python executable to be used with SNAP, e.g. /user/bin/python3
<dir> Directory where the 'snappy' module should be installed. Defaults to ~/.snap/snap-python
This does more than just creating snappy.ini, it also tries to find the jpy binary version that goes with
your python version. The details are recorded in the log file. There have been problems with updates
that didn’t install changes to the snappy scripts. If snappy-conf fails, you can search STEP forum for
the error you get.