I only have the problem when unchecking the “Load detector footprint masks”.
From where have you downloaded your products? From scihub (https://scihub.copernicus.eu/dhus/#/home) ?
When you open it in SNAP, can you see the detector footprint masks?
I only have the problem when unchecking the “Load detector footprint masks”.
From where have you downloaded your products? From scihub (https://scihub.copernicus.eu/dhus/#/home) ?
When you open it in SNAP, can you see the detector footprint masks?
