Dear Sen2Cor users,
There are known reasons that can bring to this error in the processing of a Copernicus Sentinel-2 L1C product:
- length of the path to the products (for Windows based Sen2Cor Installation) (See FAQ-6, Long string path in Windows)
- old products that are not compliant with recent Product Specification (See FAQ-14, When processing old S2 products, form 2015 to 2017)
(Sen2Cor Frequently Asked Questions)
However if necessary, feel free to open a new ticket specifying:
- Information on the version of Sen2Cor in use
- Information on the platform (linux, windows)
- Command lines used (e.g. options used, etc. etc.)
- Log that results from running the L1C product on your version of Sen2Cor
- L2A_GIPP.xml file
- L1C product full name (e.g. S2B_MSIL1C_20220304T071159_N0400_R020_T38LRH_20220713T214644.SAFE)
- Any information that may be useful
Example of a ticket’s title:
[Sen2Cor version][linux] problem/question
Cheers,
@Sen2cor_dev_team