Cannot import PALSAR-2 CEOS format data

Dear all,

     Could anybody here please help me to figure out the errors as below ? I am trying to import the PALSAR-2 data with CEOS format.  Thanks a lot!

    <img src="/uploads/default/original/1X/0165e85c8f822e3113c362184c31d5c2a4383d14.png" width="690" height="134">

Sorry cannot display the image attached. Here is the specific errors :
“Failed to open image view