Cannot read operator template error in Sen2cor

abemohe · November 4, 2022, 11:53am

May anyone help me to solve the following issues? while trying to use the Sen2Core V2.5.5, the following error pops-up.

oana_hogoiu · November 4, 2022, 12:43pm

Hello,
Is the template indicated location valid?

abemohe · November 4, 2022, 1:09pm

yes, it is but I couldn’t find the file “Sen2cor-template.vm” in the specified folder

oana_hogoiu · November 4, 2022, 1:11pm

It means the template couldn’t be copied there when installing Sen2Cor, check the writing rights for the .snap directory.

abemohe · November 4, 2022, 1:12pm

sorry, the file is also available there. I don’t know why it doesn’t read

oana_hogoiu · November 4, 2022, 1:16pm

Ok, what’s the status of this plugin in Tools → Manage External Tools?

abemohe · November 4, 2022, 1:20pm

here is the screenshot

oana_hogoiu · November 4, 2022, 1:24pm

Ok, then what you need to do is:

select the plugin and click on the Edit button (pencil icon)
from the Bundled binaries tab (the last one on the left) click the button Download and Install Now (from the Windows OS tab on the right)

After installation, it should correctly update the location and the status should be green:

abemohe · November 4, 2022, 1:36pm

Thanks a lot the error is now solved, but when I run nothing happens

abemohe · November 4, 2022, 1:38pm

I mean there is no product neither displayed or stored anywhere in my PC

oana_hogoiu · November 4, 2022, 1:40pm

That is normal, the Run button from here only opens the operator UI

You can click on the 3 dots button (on the right of Source product) in order to select an input product from your PC.

abemohe · November 4, 2022, 1:42pm

sore for asking naive question, but where does the processed product stored?

abemohe · November 4, 2022, 1:46pm

it seems some thing still missing. I received the following when I run it.

Also doesn’t allow me to select the input product. The “I/O parameters” button disappeared

oana_hogoiu · November 4, 2022, 1:53pm

I don’t see the “I/O Parameters” tab in your screenshot … you have only the “Processing Parameters” tab.

Try to re-open the Sen2Cor UI and explain why you cannot set an input product.

What happens when you click on this 3 dots button?

tirtha_panchal · December 24, 2022, 10:29pm

Hello,
I am facing the same issues. There is no option of I/O parameters even after i download the bundles.

oana_hogoiu · January 9, 2023, 9:35am

Hello,
How can we reproduce this strange behavior? Can you please provide more details? E.g OS, SNAP version, Sen2Cor version, and the steps you are doing.
By the way, do you have the same issue using the latest Sen2Cor 2.11 version?
Thank you in advance.

Ole · January 16, 2024, 1:56pm

Hello, i am having the same problems with SEN2COR 2.11.0. But I can’t even install the new bundle. I am getting a warning and in the log file there are different errors. Can someone help? I am also having the same issues with the 2.5.5 version of the SEN2COR plugin.

diana_harosa · January 17, 2024, 8:41am

Hi @Ole,

Can you detail all steps you performed to install Sen2Cor 2.11? Did you restart SNAP after installing the plugin from the Plugins window?
Could you also attach the error logged in the application’s log file?

Thanks!

Ole · January 17, 2024, 8:54am

Hi,

I just found the problem. My PC failed to download the ZIP file from the URL in the remote installation process. So I manually downloaded the zip file and went to the local installation process. Afterwards I was able to install the bundle and now it works. Thanks for the reply.