Cant open amplitude in SNAP

hi, why i cant open amplitude VH in SNAP, so image cannot open. Why should i do next? Thankyou

In case you are using Sentinel-1 data, which product level did you load?
Can you please check if the data was fully downloaded?
Does it happen for every product or just this one?

Sentinel-1A, product GRD and IW mode.
How i can know if the data was downloaded? in download folder is downloaded.
Yes it does for every product. before i was downloaded with different time and its cannot open too…
just stuck in creating image

it could be a matter of memory if it sticks like this.
Please extract the zip file and then load the file into SNAP instead.

thankyouuu so much it work :blush: