Cant open Sentinel 2 in SNAP 9.0.0

Hello All
I am receiving this error once I try to open S2 product

Can someone provide help pls. Should I uninstall then reinstall SNAP? that is the first time it happens, been working on it for months.
it is doing this to all S2 images. I tried unzipping them through all options and tried adding the zipped file. Both ways not working. S3 images are opening normally.