Copernicus Open Access Hub > "no result found"

Hello everybody,
whenever I try to find Sentinel 2 scenes in Copernicus Open Access Hub the output is “no products found”. I want to find a scene covering “Gaepo-dong, Gangnam-gu, Seoul”
Someone mentioned this problem already in the past. As it was not answered I decided to ask again.
I am currently abroad. Is it related to the problem?

Greetings

I could solve the problem by deleting the time frame.