Download Sentinel data from PEP

I am trying to download images from PEP but i get " there is no results corresponding to your search criteria’'. Is there something i need to do ?

Even if this not a SNAP question, you can try not to use LEVEL1C and S2MSI2A at the same time. Use LEVEL2A instead.

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image
Your criteria are mutually exclusive.
Either select LEVEL1C and S2MSI1C or LEVEL2A and one of [S2MSI2A, S2MSI2Ap]

it tried both suggestions but i still get the same error

Try to explicitly draw your AOI. I just tried over your area and it returns L1C products (but not L2A):

Since the Isabela Island is far from France it is possible that PEPS does not archive Sentinel-2 data for it. Or maybe PEPS went down.
If you know the single tile UTM code - say 15MXV then you can down the data-set gratis from Google Cloud Storage:
using an URL such as https: gcp-public-data-sentinel-2/L2/tiles/15/M/XV
(omitting the space)

then select the date - you may have to scroll a lot to find it.

so i found the solution . After taking the AOI and giving the date range i selected the sentinel 2 single file and maintained the rest of the parameters constant. It worked perfectly. Thank You all

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