Error in every function of Processing Sentinel-2 data

Cat.Karag · January 4, 2016, 11:35pm

Hi,

I’m trying to process the Sentinel-2 images and every time, I try just to load a single band or even an RGB colour image, snap gives me this kind of error.

It says that the ‘opj_decompress_exe’ data stops working. Although, the name of the problem is APPCRASH.
Do you have any clue of how can I solve it ???

Nicolas · January 25, 2016, 4:04pm

It appears that the version of OpenJpeg shipped with SNAP does not work on your system. On what OS are you (what version of Windows, and 32 or 64 bits)?

Cat.Karag · February 2, 2016, 10:25am

My version of Windows is 64bits.

Nicolas · February 2, 2016, 10:38am

Thank you, and which version of Windows 64bits?

Cat.Karag · February 4, 2016, 2:16pm

my version is Windows 7 Home

kiryl23 · February 5, 2016, 8:32am

hello,
i had the same problem on windows 7 but when i updated to windows 10 problem disappeared
Regards

Cat.Karag · February 9, 2016, 12:42am

Thank you very much !!! I’ ll try it