How to set up account credential in SNAP

snap
1

Dear all,
sorry for my ignorance but I am pretty new to all the Satellite data world.
I am trying to set up SNAP (last online available version) to connect to the Scientific Data Hub, but I can not understand what credentials should I insert in the Tools → Options → Product Library.

Can someone help me identifying which Username and Pass should I enter?
In the SDH there are the UserID and the AccountID and the password is the one of my profile? or what should I use? the email address for the user and which password?

Sorry again for bothering.

Thanks for any help

Silvia

2

Hi,

Username and password are the same as you would use to login to the SciHub webpage. So, yes, the same of your profile.

3

Thanks @marpet, I tried to insert my email address and the password I use to login the SciHub but still it doesn’ work.
In the log file there is this message:
SEVERE [org.esa.snap.product.library.ui.v2.thread.AbstractRunnable]: Failed to retrieve the product list from ‘Scientific Data Hub’.

ro.cs.tao.datasource.QueryException: The supplied credentials are invalid!

The information provided are these:

image
image1710×918 185 KB

and if I login into SciHub I use the same:

image
image825×699 135 KB

I can not find where the problem can be…

Sorry again and thanks for the help!

Silvia

4

You are using your credentials for Sentinelhub. This is not the Scientific Data Hub.
Sentinelhub is not supported.
The Scientific Data Hub can be found at Open Access Hub (copernicus.eu)

5

Ahhhh!!
Sorry and thanks again for the time you dedicated to me… sorry for my mistakes…

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