Product unavailable: Cannot fetch offline product

Optical Toolbox
1

Helo

I am trying to download a Sentinel 2 offline image using Copernicus Open Access Hub but the system gives me the following message:

Product unavailable: Cannot fetch offline product

Any help will be really appreciated.

Thanks

2

Please use the search function of this forum. This has been answered here:

ESA Copernicus data access - Long Term Archive and its drawbacks

qglaude explains why this is the case and how you get the products. There are also some alternatives discussed in the topic.