S2GM Phase 2 problem in SNAP

Hi all,
I have problems open in Snap the new files of the Sentinel 2 Global Mosaic service (Phase 2). The .json files do not open, I can only open band by band in TIF format (but not in reflectance values as offered in the service). Does anyone have an idea what the problem can be? The plugin S2GM in Snap, maybe?

The existing S2GM plugin was for data from phase 1.
The current data is not supported.
If there will be support for the new data in SNAP, you need to ask the new service operator.

Thank you very much, I’ll do that
Best regards,