Hi ! i am having this problems when trying to perform Atmospheric correction with the SNAP V. 6
I think that you are not using the right version: in version 6 we have added some parameters to the sen2cor plugin interface and it should look like the image below:
Please, check the version or try to install again version 6. Then, you have to install the sen2cor plugin (Tools->Plugins->Available plugins…). Then, I suggest you install the sen2cor stand-alone directly from the plugin: Tools->Manage External Tools-> sen2cor -> edit -> Bundled binaries -> Download and Install now
Some notes on updating sen2cor which might help you doing what obarrilero suggested: Sen2cor 2.4.0 on SNAP 6.0
Did you see my comments on installing sen2cor in SNAP 6ß Sen2cor 2.4.0 on SNAP 6.0
yes i did as you said, but still not working
could you please upload the log file for analysing the problem?
Perhaps it is a connection problem. Are you using a proxy?
here is the file