SNAP 9.0.0 Unexpected Exception A java.lang

[jorgealpala]

hello everyone, I have SNAP 9.0.0 installed on a windows computer, I try to load an image for example “S1A_IW_SLC__1SDV_20230113T105222_20230113T105250_046764_059B34_DB92.zip” and it doesn’t, I get the following error:

A java.lang.NullPointerException exception has occurred. Click Show Details or see the messages.log file

Does someone know how to solve this problem?

if you need more information please tell me

thanks,

[marpet]

Hi

Is this product located in the root directory. Like in C:\ or D:\?
If so, please move the product into some folder. Then it should work.

A ticket has been created and a fix is already in the works.
[SNAP-3479] Exception in decode qualification of ZnapProductReader - JIRA (atlassian.net)

For future bug reports. Please provide the exception as text. It can be copied from the dialog.
Thanks

[jorgealpala]

Thank you so much,

Sure enough, I moved the image to a temporary path like D:\tmp\ and uploaded the image to SNAP 9.0. and it works very well.

Thank you