Snap can`t download the orbit files

s1tbx
#1

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Hello !!
I am using sentinel 1 products and i am trying to do a coregistration but an error message stops me . No orbit files !
I went to https://qc.sentinel1.eo.esa.int/ to download them , but snap dont recognise them . As a result , i went to Apply Orbit Files , select my product and press run .But i have thos error mesage (picture).
Pleasee heeelp !!

#2

Do you still have the problem?
@lveci why aren’t the orbit files downloaded from the STEP server?

#3

Thank you for your response . There was a problem with the computer . I solved it !!