SNAP does not open IW3 data in many products

Hi SNAP, working on some data I realized SNAP cannot open IW3 data in many products. Info is in the metadata, but bands are not loaded. See SNAP screenshot:

Band data is there:

Also invoking the products from cli commands generates errors when searching for IW3 bands, here is an example:

INFO: org.esa.snap.core.gpf.operators.tooladapter.ToolAdapterIO: Initializing external tool adapters
INFO: org.esa.snap.core.util.EngineVersionCheckActivator: Please check regularly for new updates for the best SNAP experience.
Executing processing graph
SEVERE: org.esa.s1tbx.io.sentinel1.Sentinel1Level1Directory: S1A_IW_SLC__1SDV_20240111T171518_20240111T171545_052062_064AC0_19B4.SAFE/measurement/s1a-iw3-slc-vh-20240111t171518-20240111t171543-052062-064ac0-003.tiff not found
SEVERE: org.esa.s1tbx.io.sentinel1.Sentinel1Level1Directory: S1A_IW_SLC__1SDV_20240111T171518_20240111T171545_052062_064AC0_19B4.SAFE/measurement/s1a-iw3-slc-vv-20240111t171518-20240111t171543-052062-064ac0-006.tiff not found
SEVERE: org.esa.s1tbx.io.sentinel1.Sentinel1ProductReader: Unable to load quicklook S1A_IW_SLC__1SDV_20240111T171518_20240111T171545_052062_064AC0_19B4
INFO: org.hsqldb.persist.Logger: dataFileCache open start
Index: 0, Size: 0
 done.

Error: [NodeId: TOPSAR-Split] Index: 0, Size: 0

This is a list of products showing the same error of missing IW3 data:

S1A_IW_SLC__1SDV_20240122T052732_20240122T052759_052215_064FE6_8969.SAFE
S1A_IW_SLC__1SDV_20240118T170657_20240118T170724_052164_064E38_D7D3.SAFE
S1A_IW_SLC__1SDV_20240106T170657_20240106T170724_051989_064848_2DE7.SAFE
S1A_IW_SLC__1SDV_20240111T171518_20240111T171545_052062_064AC0_19B4.SAFE
S1A_IW_SLC__1SDV_20240106T170722_20240106T170749_051989_064848_8293.SAFE
S1A_IW_SLC__1SDV_20240211T170721_20240211T170748_052514_065A09_E4A5.SAFE
S1A_IW_SLC__1SDV_20240130T170656_20240130T170723_052339_065425_9852.SAFE
S1A_IW_SLC__1SDV_20240216T171517_20240216T171544_052587_065C86_ED45.SAFE
S1A_IW_SLC__1SDV_20240130T170721_20240130T170748_052339_065425_776A.SAFE
S1A_IW_SLC__1SDV_20240211T170656_20240211T170723_052514_065A09_4948.SAFE
S1A_IW_SLC__1SDV_20240118T170721_20240118T170748_052164_064E38_D3B2.SAFE
S1A_IW_SLC__1SDV_20240110T052732_20240110T052759_052040_064A04_CF73.SAFE
S1A_IW_SLC__1SDV_20240117T051923_20240117T051949_052142_064D72_7FCA.SAFE
S1A_IW_SLC__1SDV_20240203T052731_20240203T052758_052390_0655D1_851F.SAFE
S1A_IW_SLC__1SDV_20240210T051922_20240210T051949_052492_06593E_2E41.SAFE
S1A_IW_SLC__1SDV_20240123T171517_20240123T171544_052237_0650AE_78DD.SAFE
S1A_IW_SLC__1SDV_20240105T051924_20240105T051950_051967_064784_9707.SAFE
S1A_IW_SLC__1SDV_20240204T171517_20240204T171544_052412_06569A_73B8.SAFE
S1A_IW_SLC__1SDV_20240215T052731_20240215T052758_052565_065BBA_6C1A.SAFE
S1A_IW_SLC__1SDV_20240129T051923_20240129T051950_052317_06535C_5159.SAFE

How is that possible? Is it product or S1-tbx problem? Thank you very much for any help…
Massimo

Are you on SNAP 9.0.8 which I believe is the latest version?

Yes, I do. SNAP tells also there are no updates available.
Max

Hello @mzanetti,

Are you opening a zipped product? Can you unzip it and try again?

Hi @diana_harosa, yes I was working with zipped product. It actually works fine using unzipped product… even if in a weird way… the first time I drag-and-drop the unzipped product into SNAP it loads with no IW3 data… from the second time on I do the same, IW3 data are correctly opened…

Is that a bug?
Max

Sounds like a GUI-bug to me. What is your OS?

I am running on Windows 11.

Let me also specify that there are zipped S1 products that are correctly opened by SNAP (e.g., S1A_IW_SLC__1SDV_20230219T173214_20230219T173241_047308_05AD87_D7A1.zip), so I am inclined to believe that the bug is in the products… but this is just my guess.

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A similar problem has been posted here: Changes to Copernicus Sentinels data access - Copernicus Data Space Ecosystem - #16 by Unmanaged0292 and JIRA ticket SNAP-3578 has been created to track the issue.