Snap subset tool not working

Hey, I’m working with SAR images from sentinel and I need to make some subsets, I was drawing a polygon, exporting WKT from geometry and opening raster → subset and going on polygon and importing geometry from WKT. It was working fine but now when I try to open the Subset tool, it’s window doesn’t open, I tried going on File → export → subset and it corrupts the subset that way. I also tried subset from graph builder and it also doesn’t work. Already fully reinstalled whole ESA Snap and the problem persists, what should I do?

Could you please provide the SNAP version and the messages.log file generated after reproducing the issue?