I am running MacOS 13.2.1.
I can launch SNAP 9. However, none of the buttons and menu items are responsive.
I have attempted to reinstall SNAP, both simply overwriting the existing installation and using the uninstaller to uninstall before reinstall SNAP. Neither solved the issue.
When I right-click on the SNAP icon in the dock and ask it to “Show All Windows” I get the attached screenshot. This time it showed a phantom open product window, presumably I clicked on “Open” button to see if anything works just before. I have also seen a phantom window related to plug ins. They are always “phantom” because there is never a preview of the window and I cannot actually open it.
The installer I am using is
esa-snap_sentinel_macos_9_0_0.dmg and the SHA256 matches what is on the website.
Thoughts on how I can make SNAP work on my computer?