Snappy RuntimeError issue

Hello everyone, this is my first post in this community and I thank you for everything I’ve learned reading this forum. But this time I couldn’t solve my problem and I come to ask for help. I have a routine that worked fine on another computer but on my current one it’s giving this error and I don’t understand why. Any suggestion ?

ps: I can open the imagettes on snap but i’m having problem with snappy possible because band.readPixels(0, 0, band_width, band_height, matr)

runfile(’/home/cardano/envi_wv/programas/runxp.py’, wdir=’/home/cardano/envi_wv/programas’)
Reloaded modules: read_wvs_track, read_wvw_track, read_wvi_track, era5_tool
SEVERE: org.esa.snap.core.util.SystemUtils$SnapImagingListener: JAI error occurred: ‘Problem occurs when computing a tile by the owner.’ at com.sun.media.jai.util.SunTileScheduler@e5cbff2
java.lang.RuntimeException: java.io.EOFException
at org.esa.snap.core.image.RasterDataNodeOpImage.computeRect(RasterDataNodeOpImage.java:129)
at javax.media.jai.SourcelessOpImage.computeTile(SourcelessOpImage.java:137)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:904)
at javax.media.jai.OpImage.getTile(OpImage.java:1129)
at javax.media.jai.PlanarImage.getData(PlanarImage.java:2085)
at org.esa.snap.core.image.VirtualBandOpImage.addDataToReferredRasterDataSymbols(VirtualBandOpImage.java:307)
at org.esa.snap.core.image.VirtualBandOpImage.computeTile(VirtualBandOpImage.java:235)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:904)
at javax.media.jai.OpImage.getTile(OpImage.java:1129)
at javax.media.jai.PlanarImage.cobbleDouble(PlanarImage.java:3355)
at javax.media.jai.PlanarImage.getData(PlanarImage.java:2184)
at com.bc.ceres.glevel.MultiLevelImage.getData(MultiLevelImage.java:64)
at org.esa.snap.core.datamodel.Band.readRasterData(Band.java:309)
at org.esa.snap.core.datamodel.AbstractBand.readSubRegionRasterData(AbstractBand.java:187)
at org.esa.snap.core.datamodel.AbstractBand.readPixels(AbstractBand.java:444)
at org.esa.snap.core.datamodel.RasterDataNode.readPixels(RasterDataNode.java:1429)
Caused by: java.io.EOFException
at javax.imageio.stream.ImageInputStreamImpl.readFully(ImageInputStreamImpl.java:353)
at javax.imageio.stream.ImageInputStreamImpl.readFully(ImageInputStreamImpl.java:373)
at org.esa.snap.core.datamodel.ProductData$Short.readFrom(ProductData.java:1644)
at org.esa.snap.dataio.envisat.RecordReader.readFieldSegment(RecordReader.java:207)
at org.esa.snap.dataio.envisat.BandLineReader.readDataFieldSegment(BandLineReader.java:316)
at org.esa.snap.dataio.envisat.BandLineReader.readRasterLine(BandLineReader.java:284)
at org.esa.snap.dataio.envisat.EnvisatProductReader.readBandRasterDataImpl(EnvisatProductReader.java:190)
at org.esa.snap.core.dataio.AbstractProductReader.readBandRasterData(AbstractProductReader.java:277)
at org.esa.snap.core.image.BandOpImage.computeProductData(BandOpImage.java:68)
at org.esa.snap.core.image.RasterDataNodeOpImage.computeRect(RasterDataNodeOpImage.java:127)
15 more

SEVERE: org.esa.snap.core.util.SystemUtils$SnapImagingListener: JAI error occurred: ‘Problem occurs when computing a tile by the owner.’ at com.sun.media.jai.util.SunTileScheduler@e5cbff2
java.lang.RuntimeException: java.io.EOFException
at org.esa.snap.core.image.RasterDataNodeOpImage.computeRect(RasterDataNodeOpImage.java:129)
at javax.media.jai.SourcelessOpImage.computeTile(SourcelessOpImage.java:137)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:904)
at javax.media.jai.OpImage.getTile(OpImage.java:1129)
at javax.media.jai.PlanarImage.getData(PlanarImage.java:2085)
at org.esa.snap.core.image.VirtualBandOpImage.addDataToReferredRasterDataSymbols(VirtualBandOpImage.java:307)
at org.esa.snap.core.image.VirtualBandOpImage.computeTile(VirtualBandOpImage.java:235)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:904)
at javax.media.jai.OpImage.getTile(OpImage.java:1129)
at javax.media.jai.PlanarImage.cobbleDouble(PlanarImage.java:3355)
at javax.media.jai.PlanarImage.getData(PlanarImage.java:2184)
at com.bc.ceres.glevel.MultiLevelImage.getData(MultiLevelImage.java:64)
at org.esa.snap.core.datamodel.Band.readRasterData(Band.java:309)
at org.esa.snap.core.datamodel.AbstractBand.readSubRegionRasterData(AbstractBand.java:187)
at org.esa.snap.core.datamodel.AbstractBand.readPixels(AbstractBand.java:444)
at org.esa.snap.core.datamodel.RasterDataNode.readPixels(RasterDataNode.java:1429)
Caused by: java.io.EOFException
at javax.imageio.stream.ImageInputStreamImpl.readFully(ImageInputStreamImpl.java:353)
at javax.imageio.stream.ImageInputStreamImpl.readFully(ImageInputStreamImpl.java:373)
at org.esa.snap.core.datamodel.ProductData$Short.readFrom(ProductData.java:1644)
at org.esa.snap.dataio.envisat.RecordReader.readFieldSegment(RecordReader.java:207)
at org.esa.snap.dataio.envisat.BandLineReader.readDataFieldSegment(BandLineReader.java:316)
at org.esa.snap.dataio.envisat.BandLineReader.readRasterLine(BandLineReader.java:284)
at org.esa.snap.dataio.envisat.EnvisatProductReader.readBandRasterDataImpl(EnvisatProductReader.java:190)
at org.esa.snap.core.dataio.AbstractProductReader.readBandRasterData(AbstractProductReader.java:277)
at org.esa.snap.core.image.BandOpImage.computeProductData(BandOpImage.java:68)
at org.esa.snap.core.image.RasterDataNodeOpImage.computeRect(RasterDataNodeOpImage.java:127)
15 more

Traceback (most recent call last):

File “/home/cardano/envi_wv/programas/runxp.py”, line 218, in
file_homog,plot_flag,imgs)

File “/home/cardano/envi_wv/programas/read_wvi_track.py”, line 255, in read_track
band.readPixels(0, 0, band_width, band_height, matr)

RuntimeError: java.lang.RuntimeException: java.io.EOFException