Unable to open granules in snap software

i have processed sentinal image to its 10,20,60 m respectively but now while opening the .xml file in snap it is giving the error unable to load granules of the respective image?

Kindly suggest why this problem is arrising?

Thank you

Are you working with the latest SNAP version? Have you updated it? (Menu -> Tools -> Plugins -> Updates) You need at least version 6.0.1 of Sentinel-2 Toolbox.