About SNAP java issue

Hello for everyone,
I have the issue report cited below,
how do i fix it?
Thank you in advance.

java.lang.StringIndexOutOfBoundsException: begin 72, end 101, length 99
	at java.base/java.lang.String.checkBoundsBeginEnd(String.java:3319)
	at java.base/java.lang.String.substring(String.java:1874)
	at org.hsqldb.DatabaseURL.parseURL(Unknown Source)
	at org.hsqldb.jdbc.JDBCDriver.getConnection(Unknown Source)
	at org.hsqldb.jdbc.JDBCDataSource.getConnection(Unknown Source)
	at org.hsqldb.jdbc.JDBCDataSource.getConnection(Unknown Source)
	at org.geotools.referencing.factory.epsg.DirectEpsgFactory.getConnection(DirectEpsgFactory.java:3510)
	at org.geotools.referencing.factory.epsg.ThreadedEpsgFactory.createBackingStore(ThreadedEpsgFactory.java:391)
	at org.geotools.referencing.factory.DeferredAuthorityFactory.getBackingStore(DeferredAuthorityFactory.java:120)
	at org.geotools.referencing.factory.BufferedAuthorityFactory.isAvailable(BufferedAuthorityFactory.java:245)
	at org.geotools.referencing.factory.DeferredAuthorityFactory.isAvailable(DeferredAuthorityFactory.java:101)
	at org.geotools.util.factory.FactoryRegistry.isAvailable(FactoryRegistry.java:761)
	at org.geotools.util.factory.FactoryRegistry.isAcceptable(FactoryRegistry.java:584)
	at org.geotools.util.factory.FactoryRegistry.lambda$getFactories$0(FactoryRegistry.java:267)
	at java.base/java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176)
	at java.base/java.util.Spliterators$IteratorSpliterator.tryAdvance(Spliterators.java:1812)
	at java.base/java.util.stream.StreamSpliterators$WrappingSpliterator.lambda$initPartialTraversalState$0(StreamSpliterators.java:294)
	at java.base/java.util.stream.StreamSpliterators$AbstractWrappingSpliterator.fillBuffer(StreamSpliterators.java:206)
	at java.base/java.util.stream.StreamSpliterators$AbstractWrappingSpliterator.doAdvance(StreamSpliterators.java:161)
	at java.base/java.util.stream.StreamSpliterators$WrappingSpliterator.tryAdvance(StreamSpliterators.java:300)
	at java.base/java.util.Spliterators$1Adapter.hasNext(Spliterators.java:681)
	at org.geotools.util.LazySet.size(LazySet.java:91)
	at java.base/java.util.AbstractCollection.toArray(AbstractCollection.java:139)
	at java.base/java.util.ArrayList.<init>(ArrayList.java:179)
	at org.geotools.referencing.DefaultAuthorityFactory.getBackingFactory(DefaultAuthorityFactory.java:87)
	at org.geotools.referencing.DefaultAuthorityFactory.<init>(DefaultAuthorityFactory.java:67)
	at org.geotools.referencing.CRS.getAuthorityFactory(CRS.java:235)
	at org.geotools.referencing.CRS.decode(CRS.java:538)
	at org.geotools.referencing.CRS.decode(CRS.java:459)
	at eu.esa.opt.dataio.s2.ortho.Sentinel2OrthoProductReader.readProduct(Sentinel2OrthoProductReader.java:228)
	at eu.esa.opt.dataio.s2.Sentinel2ProductReader.readProductNodesImpl(Sentinel2ProductReader.java:201)
	at org.esa.snap.core.dataio.AbstractProductReader.readProductNodes(AbstractProductReader.java:178)
	at eu.esa.opt.dataio.s2.ortho.Sentinel2OrthoProductReaderProxy.readProductNodes(Sentinel2OrthoProductReaderProxy.java:90)
	at org.esa.snap.core.dataio.ProductIO.readProduct(ProductIO.java:181)
	at org.esa.snap.rcp.actions.file.ReadProductOperation.run(ReadProductOperation.java:61)
	at org.openide.util.RequestProcessor$Task.run(RequestProcessor.java:1418)
	at org.netbeans.modules.openide.util.GlobalLookup.execute(GlobalLookup.java:45)
	at org.openide.util.lookup.Lookups.executeWith(Lookups.java:278)
[catch] at org.openide.util.RequestProcessor$Processor.run(RequestProcessor.java:2033)


Hello @roloco353,

What SNAP version and OS are you using?

Thanks for reply,
Windows 11 Pro and snap last version (10.0.0).

Could you also provide the product you are trying to open? Thanks

All products. (Sentinel 2, landsat collection 2 level 2)

Did you solve the problem? @diana_harosa

Thank You.

I’m waiting.
Thank You

It is not possible to solve an issue that cannot be replicated by the developers. Please read the FAQ on how to properly report an issue.

https://forum.step.esa.int/faq#readFirst

Dear @roloco353,

We could not reproduce your issue with SNAP 10 and Windows 11. Is SNAP 10 the first SNAP version installed on your computer or did you already have a previous version installed?

Could you help us find out the version of the gt-referencing.jar external library used by SNAP? It is located under <snap_installation_folder>\snap\modules\org.esa.snap.snap-core\org-geotools\ (ex: “C:\Program Files\esa-snap\snap\modules\ext\org.esa.snap.snap-core\org-geotools\gt-referencing.jar”)
You have to unzip it and check the content of the META-INF\MANIFEST.MF file.

i have not previous versions.