Can't open Sentinel 2 Level 2A image in Snap 5.0

[obarrilero]

Hi again,

I have just downloaded it and it works properly here:

I have just realized that some time ago we had a similar problem caused by the software used for unzipping the product: WinZip caused some problems and 7zip worked better for SNAP. Perhaps this is the same issue… are you using WinZip? In that case, could you try to use 7zip?

Can't open Sentinel 2A L1C data

Hi, Thanks for the fast response! I fixed it somehow. It seems like unpacking the zip file went wrong with the build-in windows function. So I tried Winzip, didn’t work either. Finally, I tried to unzip it with 7zip. It opens now! After posting this problem, I saw that one other user had the same problem and he solved it in the same way. So maybe you could mention somewhere that Windows users should try to unpack their datafile with 7zip if the programme fails to open the .xml file. Thanks an…

It is possible also that the file is corrupted, try to unzip it again or download again.

Finally, with SNAP version 6 it is also possible to open the product directly by selecting the .zip file without unzip it. This is another option to check.