Problems with linux install of SNAP version 8.0

snap
1

Hello Everyone!

I have installed version 8.0 on my linux computer, running ubuntu release 18.04. I have installed and reinstalled several times now but I get the same problems.

When SNAP opens I get the ‘unable to install colour palettes’ error.

I use SNAP to analyze S2-MSI images but I cannot open products from .xml Nothing happens when I try this.

I can open .nc files generated by ACOLITE.

I just tried supervised classification using maximum likelihood and also got an error.

Any ideas?

2

Do you use CephFS? This could be an issue.

Or you don’t have write access to the .snap directory in your user_home for some other reason.
At least the message that colour palettes could not be installed sounds like this.

It could be helpful if you attach the log file here:
https://senbox.atlassian.net/wiki/spaces/SNAP/pages/1898053693/SNAP+FAQs#What-to-include-in-a-forum-post-when-reporting-an-issue%3F

3

also… are you using the snap package manager? you will need to move that “.snap” from the “Sentinel Application Platform” somewhere else…

4

Somehow the .snap folder was owned by root. I manually deleted everything and reinstalled. Now it’s working

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