Sen2Cor 2.12.03 can not perform atmospheric correction

Recently, I used Sen2Cor 2.12.03 to perform atmospheric correction on Sentinel-2 L1C products, but it consistently shows correction failure (as shown below) and cannot perform atmospheric correction. May I ask what is the reason for this, how should I resolve it, and could you please provide detailed and specific solutions and operation steps?

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Can someone help me?

Dear @hongsegutu,

Thank you for your message.

We noticed a similar issue in 2021 and 2023.

Our recommendation is to use the Copernicus DEM as described in Frequently Asked Questions point #2 about the Copernicus DEM support that is more accurate than the former SRTM DEM.

Could you please give a try and check if you experience the same kind of error ?

In case you want or need to stick with STRM DEM, a workaround was proposed in a previous thread Issues with Sen2Cor v2.9 user guide DEM reference - #11 by chiara proposed in Processing Error due to SRTM Data Conflict - #6 by vicencpala .

You could also try this and let us know. This problem seems to only happen on Windows machines.

Cheers,
@Sen2cor_dev_team

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