Toolbar issue on MacOS Ventura

You are a genius. Thank you so much. You let me to work again without getting crazy to find a computer on which preprocess satellite data.

SNAP support should hire you ahahah

Thank you again.



Does someone have an idea why this works?
Actually, the configuration is the same as before these steps.

I am running on an “Apple M1 Max”, 64GB, macOS Ventura 13.3.1 (22E261). My initial install (fresh + updates) of the ESA SNAP tool fails to show either tools and/or “Open Product”.

I followed the “delete snap/snap folder, restart, …” discussed above and got to a point where I could see both tools and “Open Product” windows. However, when I tried to actually load a Sentinel-2 image, it failed (likely a separate thread to discuss that). Further, when I re-installed the Sentinel-1 Toolbox I lost the ability to see the tools and “Open Product” windows again.

I have not seen any other post discussing if this might be a problem with just the Sentinel-1 Toolbox.

Hi all,

I had the same issue with snap GUI being unresponsive. I have Ventura 13.3.1 and M2. I fixed it using josbel96’s genius method.

Thanks a lot!

1 Like

Did you try josbel96’s method twice? I had to repeat it when I noticed things not working (for a total of three times).

I’m experiencing the same problem with the Mac Ventura M1-pro processor. In the image, you can see that the “open product” option is not appearing.

Thank a lot Josbel, This works as you said. Will start processing some data to see how it works in the long run.

Thanks again!