You are a genius. Thank you so much. You let me to work again without getting crazy to find a computer on which preprocess satellite data.
SNAP support should hire you ahahah
Thank you again.
Luca
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Does someone have an idea why this works?
Actually, the configuration is the same as before these steps.
I am running on an “Apple M1 Max”, 64GB, macOS Ventura 13.3.1 (22E261). My initial install (fresh + updates) of the ESA SNAP tool fails to show either tools and/or “Open Product”.
I followed the “delete snap/snap folder, restart, …” discussed above and got to a point where I could see both tools and “Open Product” windows. However, when I tried to actually load a Sentinel-2 image, it failed (likely a separate thread to discuss that). Further, when I re-installed the Sentinel-1 Toolbox I lost the ability to see the tools and “Open Product” windows again.
I have not seen any other post discussing if this might be a problem with just the Sentinel-1 Toolbox.
Hi all,
I had the same issue with snap GUI being unresponsive. I have Ventura 13.3.1 and M2. I fixed it using josbel96’s genius method.
Thanks a lot!
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Did you try josbel96’s method twice? I had to repeat it when I noticed things not working (for a total of three times).
I’m experiencing the same problem with the Mac Ventura M1-pro processor. In the image, you can see that the “open product” option is not appearing.
Thank a lot Josbel, This works as you said. Will start processing some data to see how it works in the long run.
Thanks again!